{"id":816,"date":"2024-08-07T21:01:32","date_gmt":"2024-08-07T21:01:32","guid":{"rendered":"https:\/\/www.mxlayer.com\/help-center\/?p=816"},"modified":"2024-08-07T21:01:32","modified_gmt":"2024-08-07T21:01:32","slug":"editing-an-account","status":"publish","type":"post","link":"https:\/\/www.mxlayer.com\/help-center\/creating-accounts-in-the-organizations-domain\/editing-an-account\/","title":{"rendered":"Editing an Account"},"content":{"rendered":"<ul>\n<li aria-level=\"1\">\n<h4><b>User Information<\/b><\/h4>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0You can make modifications to the accounts added to your panel through this page.<a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/user_information.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-818\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/user_information.jpg\" alt=\"\" width=\"1906\" height=\"754\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/user_information.jpg 1906w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/user_information-300x119.jpg 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/user_information-1024x405.jpg 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/user_information-768x304.jpg 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/user_information-1536x608.jpg 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/user_information-750x297.jpg 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/user_information-1140x451.jpg 1140w\" sizes=\"(max-width: 1906px) 100vw, 1906px\" \/><\/a><\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h4><b>Addresses<\/b><\/h4>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0You can view and edit the internal forwarding of the account through this page .<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Aliases<\/span><span style=\"font-weight: 400;\"> are alternative addresses assigned to an email address.. Emails sent to these addresses are forwarded to the original email address. An address designated as internal forwarding does not have a mailbox.<a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add_new_aliases.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-819\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add_new_aliases.png\" alt=\"\" width=\"1621\" height=\"497\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add_new_aliases.png 1621w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add_new_aliases-300x92.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add_new_aliases-1024x314.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add_new_aliases-768x235.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add_new_aliases-1536x471.png 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add_new_aliases-750x230.png 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add_new_aliases-1140x350.png 1140w\" sizes=\"(max-width: 1621px) 100vw, 1621px\" \/><\/a><\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">To delete the internal forwarding you added, click the &#8220;Delete&#8221; button in the actions column.<\/span><a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/deleting_aliases.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-820\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/deleting_aliases.png\" alt=\"\" width=\"1529\" height=\"253\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/deleting_aliases.png 1529w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/deleting_aliases-300x50.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/deleting_aliases-1024x169.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/deleting_aliases-768x127.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/deleting_aliases-750x124.png 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/deleting_aliases-1140x189.png 1140w\" sizes=\"(max-width: 1529px) 100vw, 1529px\" \/><\/a><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\">\n<h4><b>Outbound\u00a0<\/b><\/h4>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can view and edit the Limit, Control, and IP Address for Sending information of the account through this page.<\/span><\/p>\n<p><a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/limits.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-821\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/limits.png\" alt=\"\" width=\"1905\" height=\"600\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/limits.png 1905w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/limits-300x94.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/limits-1024x323.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/limits-768x242.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/limits-1536x484.png 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/limits-750x236.png 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/limits-1140x359.png 1140w\" sizes=\"(max-width: 1905px) 100vw, 1905px\" \/><\/a><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the Limit section<\/span><span style=\"font-weight: 400;\">, you can change your hourly, daily, and monthly sending limits. From the detailed transaction option, your internal communication sending limits are unlimited, and you can set your sending limits for external communication. If there is no value in the relevant section, the system&#8217;s default settings allow 100 sends per hour, 1000 per day, and 10000 per month. If these sending rates are not sufficient, please consult your administrator.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">In the Control section, you can adjust the sending permissions of the relevant account.<a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/control.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-822\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/control.png\" alt=\"\" width=\"503\" height=\"303\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/control.png 503w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/control-300x181.png 300w\" sizes=\"(max-width: 503px) 100vw, 503px\" \/><\/a><\/li>\n<li><span style=\"font-weight: 400;\">From the &#8220;Stop Sending E-mail&#8221; section, you can stop the account from sending emails or reactivate the sending process.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">In the IP Address for Sending section<\/span><span style=\"font-weight: 400;\">, enter the relevant IP address and then click the &#8220;Save&#8221; button to complete the process.<a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/outgoing_ip.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-823\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/outgoing_ip.png\" alt=\"\" width=\"1641\" height=\"333\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/outgoing_ip.png 1641w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/outgoing_ip-300x61.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/outgoing_ip-1024x208.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/outgoing_ip-768x156.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/outgoing_ip-1536x312.png 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/outgoing_ip-750x152.png 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/outgoing_ip-1140x231.png 1140w\" sizes=\"(max-width: 1641px) 100vw, 1641px\" \/><\/a><\/span><\/li>\n<\/ul>\n<p><b>Note:<\/b><span style=\"font-weight: 400;\"> If you encounter any problems during the IP address assignment process or if the IP address is not defined, please consult your administrator.<\/span><\/p>\n<ul>\n<li aria-level=\"1\">\n<h4><b>Security<\/b><\/h4>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can edit the account&#8217;s Access Services, Trusted Senders, Trusted Recipients, Blocked Senders, Blocked Recipients, Sending Time, and Active Sessions information t<\/span><span style=\"font-weight: 400;\">hrough this page <\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access Services:<\/span><span style=\"font-weight: 400;\"> In this section, you can configure the permissions of the protocols in the relevant account and determine which IP addresses can connect by defining the IP addresses in the IP Addresses section.<a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/access_services.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-824\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/access_services.png\" alt=\"\" width=\"1653\" height=\"490\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/access_services.png 1653w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/access_services-300x89.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/access_services-1024x304.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/access_services-768x228.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/access_services-1536x455.png 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/access_services-750x222.png 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/access_services-1140x338.png 1140w\" sizes=\"(max-width: 1653px) 100vw, 1653px\" \/><\/a><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Trusted Sender List: <\/span><span style=\"font-weight: 400;\">The email addresses, domain names, or IP addresses added to this section will be delivered to you without any issues through the system. You can add trusted senders by writing the email address, domain name, or IP address. You can also perform bulk additions using the Bulk Add button. To delete a trusted sender, find the record through the search section and click the &#8220;Delete&#8221; option in the Actions column.<a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_sender_list.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-825\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_sender_list.png\" alt=\"\" width=\"1658\" height=\"453\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_sender_list.png 1658w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_sender_list-300x82.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_sender_list-1024x280.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_sender_list-768x210.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_sender_list-1536x420.png 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_sender_list-750x205.png 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_sender_list-1140x311.png 1140w\" sizes=\"(max-width: 1658px) 100vw, 1658px\" \/><\/a><\/span><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Trusted Recipient List:<\/span><span style=\"font-weight: 400;\"> The domain names, email addresses, or IP addresses added to this section will be delivered to you without any issues through the system. You can add trusted recipients by writing the email address, domain name, or IP address. You can also perform bulk additions using the Bulk Add button. To delete a trusted recipient, find the record through the search section and click the &#8220;Delete&#8221; option in the Actions column.<\/span><a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_recipient.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-826\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_recipient.png\" alt=\"\" width=\"1660\" height=\"467\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_recipient.png 1660w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_recipient-300x84.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_recipient-1024x288.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_recipient-768x216.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_recipient-1536x432.png 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_recipient-750x211.png 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/trusted_recipient-1140x321.png 1140w\" sizes=\"(max-width: 1660px) 100vw, 1660px\" \/><\/a><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Blocked Senders: <\/span><span style=\"font-weight: 400;\">By adding an email address, domain name, or IP address to this section, you can ensure that emails from the relevant email address, domain name, or IP address are rejected without being subjected to filter control. To delete a blocked sender, find the record through the search section and click the &#8220;Delete&#8221; option in the Actions column.<\/span><a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_sender.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-827\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_sender.png\" alt=\"\" width=\"1643\" height=\"447\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_sender.png 1643w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_sender-300x82.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_sender-1024x279.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_sender-768x209.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_sender-1536x418.png 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_sender-750x204.png 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_sender-1140x310.png 1140w\" sizes=\"(max-width: 1643px) 100vw, 1643px\" \/><\/a><\/li>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Blocked Recipients:<\/span><span style=\"font-weight: 400;\"> By adding an email address, domain name, or IP address to this section, you can control the emails sent to the relevant email address, domain name, or IP address. To delete a blocked recipient, find the record through the search section and click the &#8220;Delete&#8221; option in the Actions column.<\/span><a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_recipient.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-828\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_recipient.png\" alt=\"\" width=\"1634\" height=\"394\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_recipient.png 1634w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_recipient-300x72.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_recipient-1024x247.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_recipient-768x185.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_recipient-1536x370.png 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_recipient-750x181.png 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/blocked_recipient-1140x275.png 1140w\" sizes=\"(max-width: 1634px) 100vw, 1634px\" \/><\/a><b>NOTE:<\/b><span style=\"font-weight: 400;\"> To perform a bulk add in these lists, first click the &#8220;Add Bulk&#8221; option. Then, in the text field that appears, enter one email address, domain name, or IP address per line. This way, you can complete the bulk add process by ensuring there is only one item per line.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Sending From: <\/span><span style=\"font-weight: 400;\">This section allows you to adjust the sending permissions for emails sent through third-party applications and the message center, according to the sending permissions provided.<a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/sending_from.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-829\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/sending_from.png\" alt=\"\" width=\"1650\" height=\"246\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/sending_from.png 1650w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/sending_from-300x45.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/sending_from-1024x153.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/sending_from-768x115.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/sending_from-1536x229.png 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/sending_from-750x112.png 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/sending_from-1140x170.png 1140w\" sizes=\"(max-width: 1650px) 100vw, 1650px\" \/><\/a><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Active Sessions:<\/span><span style=\"font-weight: 400;\"> In this section, you can view the devices connected to the relevant account and terminate the session on the devices.<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Browser<\/b><span style=\"font-weight: 400;\">: You can view the operating system and browser information of the device connected to the account by hovering over the icons.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Active Device ID and Active Device Name:<\/b><span style=\"font-weight: 400;\"> Displays the system ID and browser information of the connecting device.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Location\/IP Address: <\/b><span style=\"font-weight: 400;\">Shows the IP address of the connection.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Login Date: <\/b><span style=\"font-weight: 400;\">Shows the first connection date made from the relevant device.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Last Used Date: <\/b><span style=\"font-weight: 400;\">Shows the last connection information made from the relevant device.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>Actions: <\/b><span style=\"font-weight: 400;\">Click the &#8220;Delete&#8221; button in the Actions column to terminate the device&#8217;s connection.<a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/active_sessions.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-830\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/active_sessions.png\" alt=\"\" width=\"1655\" height=\"230\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/active_sessions.png 1655w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/active_sessions-300x42.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/active_sessions-1024x142.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/active_sessions-768x107.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/active_sessions-1536x213.png 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/active_sessions-750x104.png 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/active_sessions-1140x158.png 1140w\" sizes=\"(max-width: 1655px) 100vw, 1655px\" \/><\/a><\/span><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-weight: 400;\">Verification Devices:<\/span><span style=\"font-weight: 400;\"> This section allows you to manage the verification methods used to securely access your account. The verification devices registered on this page add an extra layer of security to your account and prevent unauthorized access.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\">\n<h4><b>Settings<\/b><\/h4>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can edit the account&#8217;s information about Quarantine, Portal, Add-ons, Signature, Disclaimer, Custom Apps through this page.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the Quarantine section<\/span><span style=\"font-weight: 400;\">, you can define the quarantine notification settings for the account.<a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_automatically.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-831\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_automatically.png\" alt=\"\" width=\"1895\" height=\"754\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_automatically.png 1895w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_automatically-300x119.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_automatically-1024x407.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_automatically-768x306.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_automatically-1536x611.png 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_automatically-750x298.png 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_automatically-1140x454.png 1140w\" sizes=\"(max-width: 1895px) 100vw, 1895px\" \/><\/a><\/span>\n<ul>\n<li aria-level=\"2\"><b>Automatically Remove Quarantined Emails:<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When this option is selected, emails quarantined, except for those affected by Antivirus and URL checks, will be automatically removed and delivered to the recipient&#8217;s inbox.<\/span><\/p>\n<ul>\n<li aria-level=\"2\"><b>Send Quarantine Notification:<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">By selecting this option, you can activate the sending of quarantine notification emails.<\/span><a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_notifications.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-833\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_notifications.png\" alt=\"\" width=\"1639\" height=\"721\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_notifications.png 1639w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_notifications-300x132.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_notifications-1024x450.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_notifications-768x338.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_notifications-1536x676.png 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_notifications-750x330.png 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_notifications-1140x501.png 1140w\" sizes=\"(max-width: 1639px) 100vw, 1639px\" \/><\/a><\/p>\n<p><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">&#8211; <\/span><span style=\"font-weight: 400;\">Include Quarantine Access URL in the Bulletin:<\/span><\/span><\/p>\n<p><span style=\"font-weight: 400;\">When this option is selected, a quarantine access link allowing the user to enter the quarantine area without a password will be included in the bulletin email.<\/span><\/p>\n<p><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">&#8211; <\/span><span style=\"font-weight: 400;\">Sending Frequency:<\/span><\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can determine the sending frequency of the notification email to the user as long as there are emails in quarantine from this section.<\/span><\/p>\n<p><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">&#8211; <\/span><span style=\"font-weight: 400;\">Sending Time and Time Zone:<\/span><\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can set the time for the quarantine notification email to be sent according to the desired time zone in this section.<\/span><\/p>\n<p><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">&#8211; Sending Days:<\/span><\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can define the days and times for the quarantine notification emails in this section.<\/span><\/p>\n<p><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">&#8211; Quarantine Notification Email:<\/span><\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can use this section to send quarantine notifications to an address other than the user\u2019s address. If no email is specified, notifications will be sent to the user\u2019s email address.<\/span><\/p>\n<ul>\n<li aria-level=\"2\"><b>Disable Quarantine Notification:<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you have previously set up quarantine settings and do not wish to receive these notifications, you can turn off the relevant setting using this option.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">In the Portal section<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">, you can set the Message Center permissions for the account.<\/span><\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/portal.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-834\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/portal.png\" alt=\"\" width=\"1657\" height=\"400\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/portal.png 1657w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/portal-300x72.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/portal-1024x247.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/portal-768x185.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/portal-1536x371.png 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/portal-750x181.png 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/portal-1140x275.png 1140w\" sizes=\"(max-width: 1657px) 100vw, 1657px\" \/><\/a><\/span><\/span><span style=\"font-weight: 400;\">With this option, you can activate or deactivate transition buttons like quarantine use and statistics use after entering the message center.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">In the Add-Ons page, you can determine which services and features the account will use. To assign settings to an account, the relevant settings must first be enabled on the Add-Ons page in the domain list. If the relevant services and features are not active, please contact your administrator.<a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add-ons.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-835\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add-ons.png\" alt=\"\" width=\"1033\" height=\"230\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add-ons.png 1033w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add-ons-300x67.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add-ons-1024x228.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add-ons-768x171.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add-ons-750x167.png 750w\" sizes=\"(max-width: 1033px) 100vw, 1033px\" \/><\/a>Then, edit the account to be assigned features and make the necessary definitions under the Add-Ons menu.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">In the Disclaimer section<\/span><span style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">, you can define a Disclaimer text for active accounts. You can add the disclaimer in two different formats: text and HTML.<a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/disclaimer_note.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-836\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/disclaimer_note.png\" alt=\"\" width=\"1147\" height=\"602\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/disclaimer_note.png 1147w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/disclaimer_note-300x157.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/disclaimer_note-1024x537.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/disclaimer_note-768x403.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/disclaimer_note-750x394.png 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/disclaimer_note-1140x598.png 1140w\" sizes=\"(max-width: 1147px) 100vw, 1147px\" \/><\/a><\/span><\/span><span style=\"font-weight: 400;\">To add a disclaimer, follow these steps:<\/span>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Select the format you want to add and click the &#8220;<\/span><b>Add<\/b><span style=\"font-weight: 400;\">&#8221; button.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">On the screen that appears, write the title of the disclaimer in the &#8220;<\/span><b>Disclaimer<\/b> <b>Title<\/b><span style=\"font-weight: 400;\">&#8221; section.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">From the &#8220;<\/span><b>Type<\/b><span style=\"font-weight: 400;\">&#8221; section, determine whether the disclaimer will be used in internal or external correspondence.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Add the disclaimer content you have prepared into the &#8220;<\/span><b>Body<\/b><span style=\"font-weight: 400;\">&#8221; section.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Click the preview button to preview the disclaimer you have added.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Click the &#8220;<\/span><b>Add<\/b><span style=\"font-weight: 400;\">&#8221; button to complete the process.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you want your disclaimer to be automatically filled in with user information, follow these steps:<\/span><\/p>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Select the format you want to add and click the &#8220;<\/span><b>Add<\/b><span style=\"font-weight: 400;\">&#8221; button.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">On the screen that appears, write the title of the disclaimer in the &#8220;<\/span><b>Disclaimer<\/b> <b>Title<\/b><span style=\"font-weight: 400;\">&#8221; section.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">From the &#8220;<\/span><b>Type<\/b><span style=\"font-weight: 400;\">&#8221; section, determine whether the disclaimer will be used in internal or external correspondence.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">Add the disclaimer content you have prepared into the &#8220;<\/span><b>Body<\/b><span style=\"font-weight: 400;\">&#8221; section.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><span style=\"font-weight: 400;\">The information specific to users, called Variables, will be automatically filled in according to the information in the account details section:<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">&#8211; <\/span><b>NAME<\/b><span style=\"font-weight: 400;\">: Inserts the data written in the &#8220;Name and Surname&#8221; section of the active account into the disclaimer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; <\/span><b>EMAIL<\/b><span style=\"font-weight: 400;\">: Inserts the data written in the &#8220;Email Address&#8221; section of the active account into the disclaimer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; <\/span><b>TITLE<\/b><span style=\"font-weight: 400;\">: Inserts the data written in the &#8220;Title&#8221; section of the active account into the disclaimer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; <\/span><b>MOBILE<\/b><span style=\"font-weight: 400;\">: Inserts the data written in the &#8220;Mobile Phone&#8221; section of the active account into the disclaimer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; <\/span><b>ADDRESS<\/b><span style=\"font-weight: 400;\">: Inserts the data written in the &#8220;Work Address&#8221; section of the active account into the disclaimer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; <\/span><b>DEPARTMENT<\/b><span style=\"font-weight: 400;\">: Inserts the data written in the &#8220;Department Name&#8221; section of the active account into the disclaimer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; <\/span><b>PHONE<\/b><span style=\"font-weight: 400;\">: Inserts the data written in the &#8220;Desk Phone&#8221; section of the active account into the disclaimer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To make the added disclaimers effective in your correspondence, click the &#8220;<\/span><b>Set as Default<\/b><span style=\"font-weight: 400;\">&#8221; button in the &#8220;Disclaimers&#8221; section.<\/span><a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/disclaimers.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-837\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/disclaimers.png\" alt=\"\" width=\"1065\" height=\"210\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/disclaimers.png 1065w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/disclaimers-300x59.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/disclaimers-1024x202.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/disclaimers-768x151.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/disclaimers-750x148.png 750w\" sizes=\"(max-width: 1065px) 100vw, 1065px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">To update the disclaimers you have added, click the &#8220;<\/span><b>Edit<\/b><span style=\"font-weight: 400;\">&#8221; button in the &#8220;Disclaimers&#8221; section, and to delete them, click the &#8220;<\/span><b>Delete<\/b><span style=\"font-weight: 400;\">&#8221; button.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the &#8220;<\/span><b>Add<\/b><span style=\"font-weight: 400;\">&#8221; button on the custom application page.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">On the custom application add screen that appears, enter the name of your application in the &#8220;<\/span><b>Application Name<\/b><span style=\"font-weight: 400;\">&#8221; section.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the &#8220;<\/span><b>Icon URL<\/b><span style=\"font-weight: 400;\">&#8221; section, enter the URL of the icon you want to add in HTTPS format.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enter the URL of your application in the URL section. Click the add button to complete the process.<\/span><\/li>\n<li><span>In the Custom Applications section<\/span><span>, you can customize the shortcut icons that will appear on the message center for the account. You can easily reach the relevant pages by clicking the icons you will add.<\/span>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">To add a custom application, follow these steps:<a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add_custom_application.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-838\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add_custom_application.png\" alt=\"\" width=\"1307\" height=\"568\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add_custom_application.png 1307w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add_custom_application-300x130.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add_custom_application-1024x445.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add_custom_application-768x334.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add_custom_application-750x326.png 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/add_custom_application-1140x495.png 1140w\" sizes=\"(max-width: 1307px) 100vw, 1307px\" \/><\/a><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click the &#8220;<\/span><b>Add<\/b><span style=\"font-weight: 400;\">&#8221; button on the custom application page.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">On the custom application add screen that appears, enter the name of your application in the &#8220;<\/span><b>Application Name<\/b><span style=\"font-weight: 400;\">&#8221; section.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the &#8220;<\/span><b>Icon URL<\/b><span style=\"font-weight: 400;\">&#8221; section, enter the URL of the icon you want to add in HTTPS format.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Enter the URL of your application in the URL section. Click the add button to complete the process.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/li>\n<li>\n<h4><b>Monitoring<\/b><\/h4>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">You can view the statistics, log, and quarantine information for the account through this page.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the Statistics section<\/span><span style=\"font-weight: 400;\">, you can view statistics related to your incoming and outgoing emails.<\/span><a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_section.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-839\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_section.jpg\" alt=\"\" width=\"1706\" height=\"812\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_section.jpg 1706w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_section-300x143.jpg 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_section-1024x487.jpg 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_section-768x366.jpg 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_section-1536x731.jpg 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_section-750x357.jpg 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_section-1140x543.jpg 1140w\" sizes=\"(max-width: 1706px) 100vw, 1706px\" \/><\/a>\n<ul>\n<li aria-level=\"1\"><b>In the Incoming Messages Information section<\/b><span style=\"font-weight: 400;\">, you can view the number of emails received.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the Quarantined Messages section,<\/span><span style=\"font-weight: 400;\"> you can view the number of messages held in quarantine.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the Rejected Messages section,<\/span><span style=\"font-weight: 400;\"> you can view the number of messages sent to you but not accepted for certain reasons.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the Passed Messages section,<\/span><span style=\"font-weight: 400;\"> you can see the number of messages that have reached you without any issues.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In the Marked Messages section<\/span><span style=\"font-weight: 400;\">, you can view the number of messages marked due to a special filter rule applied on the panel.<a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_outgoing_messages.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-840\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_outgoing_messages.jpg\" alt=\"\" width=\"2048\" height=\"973\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_outgoing_messages.jpg 2048w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_outgoing_messages-300x143.jpg 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_outgoing_messages-1024x487.jpg 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_outgoing_messages-768x365.jpg 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_outgoing_messages-1536x730.jpg 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_outgoing_messages-750x356.jpg 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/statistics_outgoing_messages-1140x542.jpg 1140w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/a><\/span><b><\/b><\/li>\n<\/ul>\n<\/li>\n<li><strong>In the Outgoing Messages Information<\/strong> section, you can view the number of emails sent by you.<br \/>\nFrom the Daily Sending section, you can view the number of emails sent daily.<\/li>\n<li><strong>In the Daily Distribution Graph of Incoming and Outgoing Messages<\/strong> section, you can view the hourly distribution of incoming, outgoing, quarantined, and rejected emails.<a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/daily_distribution_graph.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-841\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/daily_distribution_graph.png\" alt=\"\" width=\"1768\" height=\"732\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/daily_distribution_graph.png 1768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/daily_distribution_graph-300x124.png 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/daily_distribution_graph-1024x424.png 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/daily_distribution_graph-768x318.png 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/daily_distribution_graph-1536x636.png 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/daily_distribution_graph-750x311.png 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/daily_distribution_graph-1140x472.png 1140w\" sizes=\"(max-width: 1768px) 100vw, 1768px\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-weight: 400;\">In the Log section<\/span><span style=\"font-weight: 400;\">, you can access the details of emails sent to your addresses or from your addresses. <\/span><b>Note<\/b><span style=\"font-weight: 400;\">: The system only keeps a log record for <\/span><b>15 days.<\/b><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/logs.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-842\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/logs.jpg\" alt=\"\" width=\"2048\" height=\"818\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/logs.jpg 2048w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/logs-300x120.jpg 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/logs-1024x409.jpg 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/logs-768x307.jpg 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/logs-1536x614.jpg 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/logs-750x300.jpg 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/logs-1140x455.jpg 1140w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/a><\/p>\n<ol>\n<li>From the <strong>Type<\/strong> section, select Incoming Emails to search the log records of emails sent to your account. Select Outgoing Emails to search the log records of emails sent from your account based on time zones. With the Authentication option, you can access the details of the connections made by active accounts.<\/li>\n<li>You can determine the start and end dates of the log records you want to list from the relevant sections.<\/li>\n<li>From the <strong>Status<\/strong> section, you can view the reason for the applied action:<\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><u>Antivirus<\/u>: The incoming email is held in quarantine due to harmful content.<\/li>\n<li><u>Antispam<\/u>: The incoming email is held in quarantine due to the antispam filter.<\/li>\n<li><u>Filter<\/u>: The incoming email is held in quarantine due to a custom filter.<\/li>\n<li><u>BCC<\/u>: When a copy of an email is directed to another account, it can be searched more easily in the log.<\/li>\n<li><u>Hold<\/u>: The incoming email is held in quarantine due to a filter defined in the system.<\/li>\n<li><u>Blocked<\/u> <u>List<\/u>: The incoming email is rejected by the server due to the sender address, domain, or IP address being added to the blocked list.<\/li>\n<li><u>Distribution<\/u> <u>List<\/u>: The incoming email is taken to the pending queue section and can be searched according to the distribution list status in the log due to the active hold feature.<\/li>\n<li><u>SPF<\/u>: The incoming email is held in quarantine due to the SPF record.<\/li>\n<li><u>RBL<\/u>: The incoming email is held in quarantine due to real-time blacklists.<\/li>\n<li><u>URL<\/u>: The incoming email is held in quarantine due to a link contained in the content.<\/li>\n<li><u>Trusted Sender<\/u>: The incoming email is accepted due to being on the white list.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ol start=\"4\">\n<li>From the <strong>Search Area<\/strong> section, you can select either the Recipient or Sender part to search.<\/li>\n<li>You can write the subject of the email you want to list in the log records in the <strong>Subject<\/strong> section (you can also perform a search by writing a few words contained in the subject heading).<\/li>\n<li>From the <strong>IP<\/strong> <strong>Address<\/strong> section, you can search for the sender&#8217;s IP address for incoming emails and the sending IP address for outgoing emails.<\/li>\n<li>From the <strong>Action<\/strong> section, you can search based on the status of the incoming emails:<\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><u>No Issues:<\/u> Searches the log records of emails that have reached you without any problems.<\/li>\n<li><u>Quarantine:<\/u> Searches the log records of quarantined emails.<\/li>\n<li><u>Rejected: <\/u>Searches the log records of rejected emails.<\/li>\n<li><u>Temporary Error: <\/u>Searches the log records of emails that encountered a temporary error.<\/li>\n<li><u>Deleted:<\/u> Searches the log records of emails deleted due to special filters.<\/li>\n<li><u>Hold: <\/u>Searches the log records of emails held due to a filter or distribution list.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From the Quarantine section<\/span><span style=\"font-weight: 400;\">, you can access your quarantined emails using any of the information from the Type, Start and End Date, Status, Sender, Recipient, Subject, and IP Address sections. In the search results, you can preview, release from quarantine, or delete the quarantined emails using the icons in the actions column. Additionally, you can perform a bulk download by selecting the appropriate format from Excel, PDF, and CSV.<\/span><a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_records.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-843\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_records.jpg\" alt=\"\" width=\"2048\" height=\"819\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_records.jpg 2048w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_records-300x120.jpg 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_records-1024x410.jpg 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_records-768x307.jpg 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_records-1536x614.jpg 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_records-750x300.jpg 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/quarantine_records-1140x456.jpg 1140w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>User Information \u00a0You can make modifications to the accounts added to your panel through this page. Addresses \u00a0You can view and edit the internal forwarding of the account through this page . Aliases are alternative addresses assigned to an email address.. Emails sent to these addresses are forwarded to the original email address. An address [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[79],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Editing an Account - Help Center - MX Layer<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mxlayer.com\/help-center\/creating-accounts-in-the-organizations-domain\/editing-an-account\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Editing an Account - Help Center - MX Layer\" \/>\n<meta property=\"og:description\" content=\"User Information \u00a0You can make modifications to the accounts added to your panel through this page. 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