{"id":850,"date":"2024-08-07T21:36:26","date_gmt":"2024-08-07T21:36:26","guid":{"rendered":"https:\/\/www.mxlayer.com\/help-center\/?p=850"},"modified":"2024-08-07T21:38:54","modified_gmt":"2024-08-07T21:38:54","slug":"statistics","status":"publish","type":"post","link":"https:\/\/www.mxlayer.com\/help-center\/user-panel-guide\/statistics\/","title":{"rendered":"Statistics"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Statistics allow you to visually see data related to incoming, outgoing, or all emails, helping you better understand your email traffic. To access the Statistics page, select the date for which you want to view statistics from the &#8220;Select Date&#8221; section at the top right and click the &#8220;Show&#8221; button.<\/span><\/p>\n<p><b>Note<\/b><span style=\"font-weight: 400;\">: You can only view statistics for the past month. If no date is selected, the default setting will be the date you access the page.<\/span><\/p>\n<p><b>E-mail Statistics<\/b><\/p>\n<ul>\n<li aria-level=\"1\"><b>Incoming Emails:<\/b><\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Internal Communication:<\/span><\/span><span style=\"font-weight: 400;\"> Shows the number of emails received from email accounts linked to your domain.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">External Communication<\/span>:<\/span><span style=\"font-weight: 400;\"> Shows the number of emails received from email accounts outside your domain.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">Rejected Emails: Indicates the number of emails from blocked email addresses or domains that the server has rejected.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"3\"><span style=\"font-weight: 400;\">Quarantined Emails: Shows the number of emails that have been quarantined.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li aria-level=\"1\"><b>Outgoing Emails:<\/b><\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"text-decoration: underline;\"><span style=\"font-weight: 400;\">Internal Communication: <\/span><\/span><span style=\"font-weight: 400;\">Shows the number of emails sent to email accounts linked to your domain.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\"><span style=\"text-decoration: underline;\">External Communication:<\/span> <\/span><span style=\"font-weight: 400;\">Shows the number of emails sent to email accounts outside your domain.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><b>Distribution of Incoming Emails<\/b><\/p>\n<p><span style=\"font-weight: 400;\">This section displays a pie chart of the distribution of emails received for the selected date. Hover over each pie slice with your cursor to see the number of emails corresponding to each category.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Smooth:<\/b><span style=\"font-weight: 400;\"> Percentage of emails that reached you without hitting any filters.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Quarantine<\/b><span style=\"font-weight: 400;\">: Emails that were quarantined.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Rejected:<\/b><span style=\"font-weight: 400;\"> Emails that were rejected.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Temporary Error<\/b><span style=\"font-weight: 400;\">: Emails that encountered a temporary error.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Filter<\/b><span style=\"font-weight: 400;\">: Emails filtered due to custom content filters.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Antispam:<\/b><span style=\"font-weight: 400;\"> Emails flagged by the antispam filter.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>SPF:<\/b><span style=\"font-weight: 400;\"> Emails flagged due to unauthorized IP addresses.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Antivirus: <\/b><span style=\"font-weight: 400;\">Emails flagged by the antivirus filter.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>RBL<\/b><span style=\"font-weight: 400;\">: Emails from addresses on the global RBL (Realtime Blackhole List) list.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Rule:<\/b><span style=\"font-weight: 400;\"> Emails flagged or processed according to custom content filters.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Blocked Sender:<\/b><span style=\"font-weight: 400;\"> Emails from blocked senders.<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/umg_statistics.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-853\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/umg_statistics.jpg\" alt=\"\" width=\"2048\" height=\"968\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/umg_statistics.jpg 2048w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/umg_statistics-300x142.jpg 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/umg_statistics-1024x484.jpg 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/umg_statistics-768x363.jpg 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/umg_statistics-1536x726.jpg 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/umg_statistics-750x354.jpg 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/umg_statistics-1140x539.jpg 1140w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/a><\/p>\n<p><b>Hourly Distribution of Incoming and Outgoing Emails<\/b><\/p>\n<p><span style=\"font-weight: 400;\">In the left menu, &#8220;Incoming Email Reports&#8221; and &#8220;Outgoing Email Reports&#8221; show the hourly distribution of emails received by you and sent by you on the selected date in a bar chart. Through this chart, you can see the hourly counts of emails that are delivered successfully, quarantined, and rejected. To view the number of emails for a specific hour and status, simply hover your mouse cursor over the respective bar.<\/span><\/p>\n<p><a href=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/hourly_distribution.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-854\" src=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/hourly_distribution.jpg\" alt=\"\" width=\"2048\" height=\"972\" srcset=\"https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/hourly_distribution.jpg 2048w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/hourly_distribution-300x142.jpg 300w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/hourly_distribution-1024x486.jpg 1024w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/hourly_distribution-768x365.jpg 768w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/hourly_distribution-1536x729.jpg 1536w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/hourly_distribution-750x356.jpg 750w, https:\/\/www.mxlayer.com\/help-center\/wp-content\/uploads\/2024\/08\/hourly_distribution-1140x541.jpg 1140w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Statistics allow you to visually see data related to incoming, outgoing, or all emails, helping you better understand your email traffic. To access the Statistics page, select the date for which you want to view statistics from the &#8220;Select Date&#8221; section at the top right and click the &#8220;Show&#8221; button. Note: You can only view [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[80],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Statistics - Help Center - MX Layer<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mxlayer.com\/help-center\/user-panel-guide\/statistics\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Statistics - Help Center - MX Layer\" \/>\n<meta property=\"og:description\" content=\"Statistics allow you to visually see data related to incoming, outgoing, or all emails, helping you better understand your email traffic. 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