{"id":857,"date":"2024-08-07T21:45:51","date_gmt":"2024-08-07T21:45:51","guid":{"rendered":"https:\/\/www.mxlayer.com\/help-center\/?p=857"},"modified":"2024-08-07T21:45:51","modified_gmt":"2024-08-07T21:45:51","slug":"quarantine","status":"publish","type":"post","link":"https:\/\/www.mxlayer.com\/help-center\/user-panel-guide\/quarantine\/","title":{"rendered":"Quarantine"},"content":{"rendered":"

Suspicious messages and emails that need to be held are stored in the Quarantine Zone. Users can manage this area to review unwanted emails and take necessary actions. This feature enables the detection and prevention of threats, thus ensuring security.<\/span><\/p>\n

Quarantine is the area where emails are temporarily isolated from you due to content scanning in all incoming or outgoing messages, spam, RBL, hosting malicious content, SPF record issues, or advanced filters added by the administrator.<\/span><\/p>\n

Note<\/b>: Emails in the quarantine section are stored for 7 days and are automatically deleted at the end of this period.<\/span><\/p>\n

You can view your quarantine via Message Center and activate quarantine notifications by following Message Center > Settings > Quarantine path.<\/span><\/p>\n

Each email in the quarantine list includes sender information, subject, reason for quarantine, and date.<\/span><\/p>\n

You can access the quarantine page by clicking on the Quarantine icon on the right side.<\/span><\/p>\n

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Actions for Receiving Emails from Quarantine to Inbox<\/b><\/p>\n

To open the content of a listed email, hover over the email and click on the Detail icon on the same line. As long as you do not click on any links in the email content, your computer or mobile device will not be harmed. You can follow the steps below to move emails you are confident about to your inbox:<\/span><\/p>\n