{"id":864,"date":"2024-08-08T12:01:38","date_gmt":"2024-08-08T12:01:38","guid":{"rendered":"https:\/\/www.mxlayer.com\/help-center\/?p=864"},"modified":"2024-08-08T12:01:38","modified_gmt":"2024-08-08T12:01:38","slug":"logs","status":"publish","type":"post","link":"https:\/\/www.mxlayer.com\/help-center\/user-panel-guide\/logs\/","title":{"rendered":"Logs"},"content":{"rendered":"

The log records feature of UMG allows you to monitor the status of your incoming and outgoing emails. This enables you to access detailed information about the emails sent and received.<\/span><\/p>\n

Access:<\/b><\/p>\n

You can access log records by clicking on the Logs icon located in the upper right corner.<\/span><\/p>\n

Incoming and Outgoing Logs:<\/b><\/p>\n

From the Log Type option on the left side, select “Incoming” or “Outgoing” to view the status of the respective emails. This shows when and under what conditions the incoming emails were successfully delivered or why they were quarantined, and the delivery status of outgoing emails to the recipient server.<\/span><\/p>\n

Filtering and Searching:<\/b><\/p>\n

You can filter log records based on various criteria. Search by start and end dates, sender or recipient email addresses, email subject, sender or recipient IP addresses, and queue ID. The system retains log records for only 15 days.<\/span><\/p>\n

Action Statuses:<\/b><\/p>\n

You can filter log records based on action statuses:<\/span><\/p>\n